Free shipping for items over $100* (excludes over-sized items, which are marked as over-size). 

Furniture + Lighting and Prints + Wall Art are currently only available for purchase with Click + Collect or by requesting a quote for shipping via online@frankiesayrelax.com.au. 

Framed prints can be drop shipped directly from the supplier to your door. Please email  online@frankiesayrelax.com.au with your full address details to get a quote on this. Waiting times apply (approximately 6 weeks) but this can be a very affordable option Australia-wide. 

We offer Click + Collect from the Geelong store only, just follow the prompts + add your details during check out. You will be notified when your order is ready for collection.

We endeavour to have accurate stock levels online, however we are human. All shipments are subject to availability. 

Standard orders placed Monday – Friday (excluding Public Holidays) will be processed and shipped within two business days.

We try our best to keep shipping costs to a minimum. Parcels are shipped via Australia Post or a courier – you will be issued with a tracking number via email at the time of shipment.

All shipping is at the customers risk. Once items have been dispatched and tracking numbers provided, we do not hold responsibility for lost parcels, or packages damaged in transit.

International shipping depends on location + size of the package, please contact us to find out more information. 

If you have any questions regarding shipping please feel free to contact us at online@frankiesayrelax.com.au.