Frankie Family Rewards
Here at Frankie Say Relax we have created our Frankie Family Rewards loyalty program with exciting and exclusive rewards to say 'thank you' to our amazing customers.
Ways to earn loyalty points
Earn 1 Point for every $1 you spend in-store and online to unlock exciting rewards.
Not only do you earn rewards points with every purchase, you can also earn points by following us on Instagram, liking on Facebook or referring a friend
180 Points To Unlock
Spend $180 to earn 180 loyalty points and get $5 Reward
360 Points To Unlock
Spend $360 to earn 360 loyalty points and get $10 Reward
540 Points To Unlock
Spend $540 to earn 540 loyalty points and get $20 Reward
How Do I Join Frankie Family Rewards Program?
Create a Frankie Say Relax customer account and you will automatically become part of our program. Or you can join by using our loyalty program widget 'Check Rewards' on the bottom of your screen.
How do I earn loyalty points?
Earn 1 point for every $1 you spend [online or in-store]*. Each time you spend, you will receive an email with your updated loyalty points balance. There are also plenty of other ways to earn loyalty points under the Earn tab of your loyalty profile, including following us on Instagram and referring friends. Use your loyalty points to redeem rewards, or save them up to unlock even more exciting rewards.
* Excluding sale items, any shipping fees, taxes and discounts applied
How do I check my loyalty points balance and redeem rewards?
You can check your balance and rewards anytime by clicking 'Check Rewards' on our website. Each time you shop online, you will receive an email with your updated loyalty points balance. From here, you can click through to your loyalty profile, where you can redeem rewards.
How do I use my rewards?
When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward coupon. You can use your reward coupon during checkout. Just copy and paste your unique code into the Discount bar and click 'Apply'. Note, you can only use one coupon code per order. use your reward in-store, just let one of our staff know at the counter].
Terms and Conditions
Frankie Say Relax reserves the right to modify or cancel coupons at any time.
Coupons can only be redeemed once.
If you redeem your coupon online for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase.
If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.