Do not sell my personal information
Your rights under the California Consumer Privacy Act
The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.
How to opt out
By clicking on the link below, we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy.
Frequently Asked Questions
How do I join the Frankie Family Rewards Program?
You can join in store with one of our friendly team members or online by subscribing and creating an account.
How do I use my Frankie Family Rewards?
Earn points for every dollar spent in store + online by using using your account at the time of purchase (accounts are linked by your email).
Can I use my e-Gift Voucher in store?
Absolutely! Just show your e-Voucher code at checkout.
Can I use my physical Gift Voucher online?
Yes, however these need to be processed manually. E-mail your unique barcode details to online@frankiesayrelax.com.au and we’ll sort you out with your online purchase.
Can I pick up my Click + Collect from another store?
Sorry, all inventory + stock is from our Geelong store + warehouse, so we can only offer Click + Collect from our Geelong store.
Can you gift wrap my purchase?
We sure can - we LOVE gift wrapping! Just check the box "This will be a gift" in your cart and select gift wrapping. You can add a note or a gift tag and any requests like 'wrap this with the rattle', 'wrap separately' or 'this is for me, no need to wrap'.
Do you off Afterpay?
Yes we do, but only for our online store.
